Why work with an incentive travel management agency

Rewarding top performers in a way that leaves a lasting impression, drives employee engagement and delivers results straight to your bottom line isn't always easy. That's why an increasing number of buyers are turning towards incentive travel. Among the top reasons for adopting incentive travel are sales and profitability, employee-management and peer-to-peer relationships and engagement and morale (according to the Society for Incentive Travel Excellence's (SITE) 2018 Industry Index).

Savvy buyers are turning to incentive travel management agencies to develop cost-effective, transformational delegate experiences.

While the benefits of incentive travel are broad, value for money is a top concern for businesses today. Over half of corporate buyers are increasing their budgets for incentive travel, while even more (82 per cent) are taking measures to reduce costs.

With this in mind, savvy buyers are turning to incentive travel management agencies to develop cost-effective, transformational delegate experiences. In this article, we'll address eight powerful reasons to employ an agency for your incentive travel management.

1. Global incentive travel partnerships

A great incentive travel agency has a global network of partnerships with suppliers, hotels and destination management companies (DMCs). These relationships are closely cultivated and managed, with a number of key performance indicators to ensure consistent value and quality. At cievents, our global team leverages DMC relationships to tap into local expertise and itinerary planning advice.

Leverage greater buying power, negotiation strength and streamlined RFP processes with an incentive travel agency.

Leverage greater buying power, negotiation strength and streamlined RFP processes with an incentive travel agency.

2. Requests for Proposals (RFPs)

An incentive travel agency will take on the full procurement process for you, developing and sending comprehensive RFPs to access competitive deals that protect your bottom line. This process ensures value for money at excellent, incentive-level hotels and entertainment venues. Outsourcing the RFP process to your incentive travel agency means extensive contract negotiations are minimised, saving time and money so you can focus on driving the objectives of your incentive program.

3. End-to-end incentive travel management

The cievents team offers fully scalable group travel services to enhance and streamline your delegate experience.

Ensure a fully managed, seamless delegate experience with end-to-end incentive travel management. From itinerary planning to reservations, logistics, branding and digital communications, an excellent incentive travel agency can handle as much or as little of the process as you need. The cievents team offers fully scalable group travel services to enhance and streamline your delegate experience.

4. Comprehensive communications

Integrating brand communication within your incentive travel itinerary helps to reinforce employee loyalty and further drive motivation and inspiration into the next year. An incentive travel agency provides fully branded messaging, signage and gifts to elevate the delegate experience and drive return on investment. In addition, technologies such as an incentive travel app provide real-time concierge support to delegates while providing further branding opportunities. 

With ongoing support, cohesive communications and simple end-user interface, an incentive travel agency delivers an elevated delegate experience.

With ongoing support, cohesive communications and simple end-user interface, an incentive travel agency delivers an elevated delegate experience.

5. End-user simplicity

Meanwhile, a custom website developed by your incentive travel agency reduces the risk of double-handling data and creates a streamlined channel for delegate registrations and duty of care. Your website can be fully customised, allowing you to leverage space for branding and sponsorship as well as collect any unique delegate data you may need.

Qualifying delegates can register for incentive travel via a secure portal, make special requests for hotel rooms, dietary requirements, trip extensions or more. Meanwhile, in the back-end you can pull reports detailing delegate information, arrival & departure manifests, live check-in and activity rosters.

6. 24/7 incentive travel support

The cievents group travel team provides 24/7 emergency support.

A dedicated travel manager assigned by your agency ensures there's always someone on call in the unlikely event of an emergency. Threats of terrorism have been recognised as one of the top concerns of incentive travel buyers, according to the Incentive Research Foundation (IRF). As such, it's important you can trust your agency to complete a full risk analysis and offer constant support and tools for improved duty of care. 

The cievents group travel team provides 24/7 emergency support, so there will always be an experienced professional available to handle unexpected events.

7. Confidence of a full team

Remain confident you have the support to seamlessly construct and deliver a transformational incentive travel experience. With the help of an incentive travel agency on your side, you can leverage an extensive headcount for quicker turnaround, easier contract management and broader collective knowledge. 

In addition to over 200 professionals throughout the world, cievents has the financial and strategic backing of the Flight Centre Travel Group, allowing greater negotiation strength and lasting security and reliability.

With a global network of professionals and the financial backing of the Flight Centre Travel Group, cievents leverages extensive expertise and security to deliver value to your bottom line.

With a global network of professionals and the financial backing of the Flight Centre Travel Group, cievents leverages extensive expertise and security to deliver value to your bottom line.

8. Industry expertise

Finally, you simply cannot replace expertise. Anyone can plan a holiday - but incentive travel is whole different beast. Planning and managing an effective incentive travel itinerary requires extensive expertise including experience design, logistics, negotiation, local knowledge and beyond. The sheer extent of expertise required to deliver a truly memorable incentive travel journey means in-house teams often come short.

Working with an incentive travel agency means you can access knowledge and support at any point of the process. As the perfect extension to your team, cievents can handle any or all aspects of your incentive travel program, helping you deliver excellence every step of the way.

Plan your incentive travel with cievents

Ready to revolutionise your team's performance with enticing incentive travel itineraries and messaging?

Let the team at cievents create bespoke group travel itineraries to help you exceed your business objectives. With global resources and the backing of the Flight Centre Travel Group, our incentive travel specialists bring their wealth of real world experience to elevate your incentive program. To unlock the true strength of an incentive travel management agency, reach out to cievents today.

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